Terms of Service
Terms of Service
✦ Welcome
By visiting, browsing, or purchasing from Bedlam Stitchery & Designs, you agree to the following Terms of Service. These terms are intended to help create a clear, respectful, and positive experience for everyone who wanders through our little corner of handmade magic.
Please read these terms carefully before using the website or placing an order.
✦ Handmade Nature of Our Work
All items sold through Bedlam Stitchery & Designs are handcrafted or carefully curated in small batches unless otherwise stated.
Because handmade artistry is naturally unique:
- slight variations in color, texture, stitching, shaping, or finishing may occur
- no two pieces will ever be completely identical
- monitor and screen settings may affect how colors appear online
These variations are considered part of the charm and individuality of handmade work and are not considered defects.
✦ Product Information
We do our best to ensure all product descriptions, photographs, measurements, and details are accurate. However:
- colors may appear differently depending on screens and lighting
- handmade sizing may vary slightly
- materials and availability may occasionally change
Bedlam Stitchery & Designs reserves the right to correct errors, update listings, or adjust pricing at any time without prior notice.
✦ Orders & Payments
By placing an order, you confirm that:
- all information provided is accurate
- you are authorized to use the selected payment method
- you understand the processing and shipping timelines listed in shop policies
Orders may be canceled or refused if fraudulent activity or misuse is suspected.
✦ Custom & Made-to-Order Items
Custom and personalized items are created specifically for each customer and may require additional processing time.
Because of the personalized nature of these creations:
- custom orders are generally non-refundable
- cancellations may not be possible once work has begun
- communication delays from buyers may extend turnaround times
✦ Intellectual Property
All:
- photographs
- product designs
- artwork
- branding
- logos
- written descriptions
- collection names
- website content
are the property of Bedlam Stitchery & Designs unless otherwise stated.
Content may not be copied, reproduced, resold, or distributed without written permission.
✦ Website Use
You agree not to:
- misuse the website
- attempt unauthorized access
- interfere with shop functionality
- use content for unlawful purposes
- engage in harassment, abusive behavior, or fraudulent activity
✦ Third-Party Services
This shop may utilize trusted third-party services including:
- Shopify
- payment processors
- shipping carriers
- analytics providers
- email marketing services
Bedlam Stitchery & Designs is not responsible for interruptions, delays, or issues caused by third-party platforms or providers.
✦ Limitation of Liability
Bedlam Stitchery & Designs is not liable for:
- shipping delays caused by carriers
- lost or stolen packages marked delivered
- misuse of products after delivery
- allergic reactions to materials not disclosed by the buyer
- indirect or incidental damages resulting from product use
Customers are responsible for reviewing product details and care instructions before purchase.
✦ Safety Notice
Some items may contain:
- small parts
- cords
- safety eyes
- decorative components
Certain products may not be suitable for children under 3 years of age. Adult supervision is recommended where appropriate.
✦ Policy Updates
These Terms of Service may be updated occasionally to reflect changes in business operations, legal requirements, or shop policies.
Continued use of the website after changes are posted constitutes acceptance of the updated terms.
✦ Contact
Questions regarding these Terms of Service may be directed through the shop contact form or listed business email.
Thank you for supporting handmade artistry, slow crafting, and beautifully unraveled creativity.